Self Storage Frequently Asked Questions

Our leases are designed to give you total flexibility.  We offer month to month leases and require no advance notice for you to vacate.

Payments are due monthly on your lease date which is noted on your contract.

We recommend automatic deduction from your credit or debit card. We accept Visa, MasterCard, Discover and American Express. You may also pay by cash or check.

There are many ways for you to determine how much space you need.  We offer an online space calculator and room diagrams or you can allow one of our storage experts determine the right size to suit your needs.  Call us at 855-417-1284 and one of our associates will determine the space size. We’ll even come to your home or office to take a close look at the items to be stored and determine the right size for you – for Free.

Westy offers daily free access during business hours.

Monday – Friday 8:00 AM to 6:00 PM

Saturday 9:00 AM to 6:00 PM

Sunday 11:00 AM to 4:00 PM

We offer state of the art security with central monitoring.  There is 24 hour camera surveillance and uniformed associates are always on site during access hours.

Westy does not have access your space, only you hold the key.

Yes, you can give access to a family member by providing them with your 6 digit security code and the key or combination to your lock. 

We do not insure the contents of your storage room.  Insurance is generally covered by your home owners/renters insurance. You should check your policy for coverage specifications.

Our buildings are temperature controlled, heated and air-conditioned to ensure your items will vacate the same way they came in.  Our units are all indoors which protects your items from outside elements.

You are responsible for handling your items however we do have a truck available for your use.  You can also take advantage of our free Mover Concierge Service.  We will put you in contact with a Westy Certified Mover and negotiate an excellent rate for you.

Carpeted moving carts are available for use at each of our locations.  They hold up to 200 lbs and are free of charge.

Our custom made elevators are oversized stainless steel to accommodate large items. 

We sell storage boxes in 3 different sizes, tape, packing paper and bubble wrap to assist in your packing.

For your convenience, we do not require advance notice when you vacate.  Simply stop by the office and we will take it from there.

Monday – Friday 8:00 AM to 6:00 PM

Saturday 9:00 AM to 6:00 PM

Sunday 11:00 AM to 4:00 PM

Only closed: New Year’s Day, July 4th, Labor Day, Thanksgiving and Christmas

Please note entrance gate automatically closes 15 minutes prior to closing time.

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